Knowledge Base & Help Desk
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Frequently Asked Questions
Everything you need to know about Divyaability Foundation programs, scribe bookings, student courses, and tax-exempt donations.
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Contact Support DeskScribe Support & Exam Assistance
You can request a scribe directly through our Scribe Support Portal. Simply fill in your exam name, date, center location, language preference, and subject background requirements. Our national coordination team led by Mr. Shivakant Singh will match you with a verified, qualified volunteer scribe.
No! Divyaability Foundation is a Section 8 non-profit organisation and our scribe facilitation services are completely free of charge for candidates with disabilities. In cases where exam centers require travel, candidates may voluntarily choose to reimburse the scribe's basic transit expense.
You need a valid Government Disability Certificate or UDID card (minimum 40% benchmark disability as per Rights of Persons with Disabilities Act, 2016) and your official Exam Admit Card / Hall Ticket.
Logged-in students can view, track, or cancel their requests in real-time from their Student Dashboard under the Scribe Requests section. You will also receive email notifications as soon as a scribe is assigned.
Courses, Bootcamps & Certificates
Yes! 100% of our educational content, live code exercises, and digital interfaces are strictly tested and optimized for NVDA, JAWS, TalkBack, and VoiceOver screen readers, following WCAG 2.2 AA accessibility guidelines.
Yes, upon completing all lessons and passing the module assignments, an official cryptographically-verified Divyaability certificate with a unique QR verification code is automatically issued to your student portal.
We offer both! Comprehensive curricula include high-definition video lessons with transcripts, accompanied by regular live Zoom webinars and interactive doubt-clearing sessions hosted by subject matter experts.
Donations, Receipts & Tax Exemption
Yes! Divyaability Foundation is registered under Section 8 of the Companies Act, 2013 and is recognized by the Income Tax Department of India under Section 80G and 12A. Donors with Indian PAN receive tax deduction benefits.
Immediately after successful payment via Razorpay / UPI, an automated branded receipt with donation reference number is displayed and emailed to you. You can also view and print all past donation receipts anytime from your Donor Dashboard.
Contributions directly fund accessible course production, educational scholarships, assistive technology kits, and volunteer coordination for thousands of visually impaired and disabled students across India.
Volunteering & Community Advocates
You can register online through our Volunteer Application Form. Select your preferred area of interest (Exam Scribe, Subject Mentor, Event Coordinator, or Content Creator) and tell us about your availability.
Yes! Every volunteer receives official digital commendation certificates verifying their volunteer hours and social service contributions.
Still have questions?
Our support team and grievance coordinators are here to assist you with any specific questions or platform needs.